On-Site | Remote Support

Be sure that your systems are available , when your business needs it.

Small to medium businesses rely on Mid-Range systems for their business operations. Maximum availability with best security is what you demand from your servers. However IT budget and shortage of resources create challenges for inhouse management of midrange systems. Managing systems inhouse is expensive and time consuming.

Expert system administration support is critical to your ongoing system operations, and we offer remote, Onsite system support. We have system administration experts to provide complete AIX, Solaris, Redhat Linux support.

Our troubleshooting team will be available to address issues 24x7. In cases where remote assistance or online remote support is not possible / sufficient  a professional technician / administrator will visit the site. Our remote system administration experts support all areas of system administration on as needed basis paying only for the support that you need.

• Applying operating system patches
• Upgrading  operating system releases / Technology level
• Adding disks, CPU and RAM  to servers
• Hardware capacity sizing and planning
• Configuration of DNS, NFS, NIS, VLANs,TCP/IP in the Network
• Backup / recovery and disaster planning
• Troubleshooting performance issues
• Ensure server availability / monitoring
• Manage  server and users security
• Manage e-mail and user administration
• Server Performance Tuning

Business Benefits:

• Reduce the complexity of infrastructure management
• Maximize availability and security
• 24x7 support services, problem identification and pre-emptive resolution
• Increase value to business