On-Site | Remote Support
Be sure that your systems are available , when your business needs it.
Small to medium businesses rely on Mid-Range systems for
their business operations. Maximum availability with best
security
is what you demand from your servers. However IT budget
and shortage of resources create challenges for inhouse management of
midrange systems. Managing systems inhouse is expensive and
time consuming.
Expert system administration support is critical to your
ongoing
system operations, and we offer remote, Onsite system support. We
have system
administration experts to provide complete AIX, Solaris, Redhat Linux
support.
Our troubleshooting team will be available to address issues
24x7. In cases where remote assistance or online remote
support is not possible / sufficient a professional
technician / administrator will
visit the site. Our remote system administration experts support all
areas of
system administration on as needed basis
paying only for
the support that you need.
• Applying operating system patches
• Upgrading operating system releases / Technology level
• Adding disks, CPU and RAM to servers
• Hardware capacity sizing and planning
• Configuration of DNS, NFS, NIS, VLANs,TCP/IP in the Network
• Backup / recovery and disaster planning
• Troubleshooting performance issues
• Ensure server availability / monitoring
• Manage server and users security
• Manage e-mail and user administration
• Server Performance Tuning
Business Benefits:
• Reduce the complexity of infrastructure management • Maximize availability and security
• 24x7 support services, problem identification and pre-emptive resolution
• Increase value to business